Department of Preventive and Public Health Dentistry, College of Dentistry, GangnungWonju National University & Research Institute of Oral Science1
Department of Dental Hygiene, SunMoon University2
Objectives: The purpose of this study was to investigate the current status and contents of communication courses in dental hygiene programs in South Korea. Methods: Survey on dental communication training courses was done, and 51 schools (62.2%) responded among a total of 82 dental hygiene schools in Korea. The questionnaire was sent via e-mail and additional telephone calls were used to facilitate response. Statistical analysis and frequency analysis were done through SPSS 23.0 for windows program (copyright(c) SPSS Inc., USA). Results: The current establishment rates of dental communication courses in 3-year or 4-year dental hygiene programs were 96.9% and 84.2%, respectively. Such courses were identified as graduation requirement courses in 38.7% of the 3-year hygiene programs and 62.5% of the 4-year dental hygiene programs. When practical training sessions are included within such courses, 70% of such courses included ‘discussion and presentation’ and ‘audio-visual aids’ as a part of their contents, while 48.3% of them were utilizing ‘role-playing’. Conclusions: As dental communication is one of the most important core competencies of dental hygienists, it should be included as a required course for graduation, and practical training such as ‘role-playing’ should be implemented in order to enhance communication skills in students.
1. Kim MH, Park CS, Seo JB. A study on effects of customer orientation factors in relation to medical services on the values of the services and customer satisfaction. J Korean Soc Health Serv Man 2008;2(1):1-27.
2. Yang EB. Teaching and learning communication skills in medical education. J Korean Med Edu 2008;20(2):99-107.
3. Choi YK, Shin BM, Son JH, Park DY. Effectiveness and learning experience of dental communication course training in dental hygiene schools. J Korean Dent Hyg Sci 2016; 16(2):134-41.
4. Park DY, Shin BM, Son JH, Choi YK. Theory and practice of dental practice communication skills. Seoul: Daehannarae Publishing; 2015: 3.
5. Seo PS. The impact of doctors’ communication styles on patient satisfaction: empirical exami-nation. J Korean Hos Man 2002;7(4):57-101.
6. Lee IW, Kim CS, Lee HS, Lee WS. A content analysis on a form and manner in medical communication subject: focused on the medical schools in Korea. Korean Soc Journ & Commun Stu 2015;11(2):104-41.
7. Kim GM, Han KS, Yi YH, Park JW. Student’s attitudes towards the communication skills training in the Korean school of nursing. Korean Acad Commun Heal 2007;2(2):136-45.
8. Lee JR. Communication class and self-efficacy: case study of students in the department of nursing. Korean Acad Commun Heal 2009;4(2):140-8.
9. Im SB. Communication education in nursing: to promote self-awareness. Korean Acad Commun Heal 2006;1(1):59-66.
10. Lee SS, Shim HN, Kim DA. Impact of dental hygienist communication style on patient satis-faction. J Korean Acad Dent Hyg 2013;15(3):209-18.
11. Lee JH, Choi JM. A study on the relationship between patient’s medical communication, reliance and satisfaction to dental hygienist. J Korean Dent Hyg Sci 2012;12(5):1017-27.
12. Ryu DY, Yang HS, Choi YK. Needs and perception of medical communication course in the dental hygiene students. J Korean Dent Hyg Sci 2014;14(5):623-30.
13. Bak YI, Park EW. Problems of the curriculum for the improvement of the medical communi-cation in Korean medical schools. Korean Acad Commun Heal 2009;4(1):34-42.
14. Son HM, Kim HS, Koh MH, Yu SJ. Analysis of the communication education in the under-graduate nursing curriculum of Korea. J Korean Acad Soc Nurs Edu 2011;17(3):424-32.
15. Lee IW, Kim CS, Lee HS, Lee WS. A content analysis on a form and manner in medical communication subject: focused on the medical schools in Korea. J Commun Theor 2015; 11(2):104-41.
16. Lee YM, Oh YJ, Ahn DS, Yoon SM. Implementing a communication skills course for under-graduate medical students. J Korean Med Edu 2007;19(2):172-5.
17. Park YI, Park EW. Problems of the curriculum for the improvement of the medical communication in Korean medical schools. J Korean Acad Commun Heal 2009;4(1):34-42.